Help & FAQ

After signing in, click New Sheet in the navigation bar or go to your Dashboard and click Create New Sheet. Give your sheet a title, optional description and dates, then add slots (time slots, items, or volunteer positions). When you're ready, change the status to Active to make it available to participants.

No. Participants only need to enter their name and email address. There's no account creation, no password, and no friction. They receive a confirmation email with a link to cancel if needed.

Every active sheet gets a short link (simonsayssignup.com/s/123) and an organization page link (simonsayssignup.com/your-org/sheet-name). Copy either link and share it via email, text, social media, or your church bulletin. No special app is needed — it works in any browser.

Slots are the individual items people sign up for. They could be time shifts ("9 AM – 12 PM"), items to bring ("Dessert", "Paper Plates"), volunteer roles ("Greeter", "Setup Crew"), or anything else. Each slot has a capacity — the maximum number of people (or quantity) that can sign up.

When Allow Quantity is enabled, participants can claim more than one spot at a time. For example, if someone wants to bring 3 dozen cookies to a potluck, they can enter a quantity of 3 instead of signing up three separate times.

Yes! When creating or editing a sheet, you can add custom fields like text inputs, dropdowns, checkboxes, and more. For example, you might add a "Dietary Restrictions" dropdown or a "T-Shirt Size" field. Custom field responses are included in CSV exports.

Sheets move through these statuses:

• Draft — Only visible to admins. Edit freely.
• Active — Live and accepting sign-ups from participants.
• Closed — Visible but no longer accepting new sign-ups.
• Archived — Hidden from public view. Data is preserved.

On the sheet's sign-ups page, click the Export CSV button. The download includes participant names, email addresses, slot details, quantities, comments, status, and any custom field responses.

When Allow Waitlist is enabled on a sheet, participants can still sign up after a slot is full. They're placed on a waitlist in order. If someone cancels, the next person on the waitlist is automatically promoted and notified by email. They have 24 hours to confirm before the spot moves to the next person.

Yes. Every confirmation email includes a cancellation link. Participants can cancel at any time, which automatically frees the spot and promotes the next waitlisted person (if any).

Yes! Under Admin → Organization, you can upload your logo, set your brand colors, and add a header image. These apply to your organization's public page and all your sign-up sheets, giving participants a familiar, branded experience.

Absolutely. Go to Admin → Organization → Members to invite other people by email. They'll create an account (or sign in) and immediately have access to manage your organization's sheets. All plans include unlimited admins.

Every organization gets a public page at simonsayssignup.com/your-org-name that lists all your active sheets in one place. Share this single link and participants can browse everything you have going on.

We offer a 14-day free trial with full access to all Starter features. After the trial, you'll need to subscribe to continue creating and managing sheets. Your existing data is always preserved — you can view it even after the trial ends.

Starter ($10/mo) includes up to 25 active sheets, unlimited slots, quantity sign-ups, waitlists, custom fields, CSV export, white-label branding, and unlimited admins.

Professional ($25/mo) includes everything in Starter plus unlimited active sheets, private/invite-only sheets, recurring sheets, engagement reports, and AI-powered sheet generation.

Go to Admin → Subscription to view your current plan, upgrade, or manage your billing details through our secure payment portal powered by Stripe.

Click My Sign-Ups in the navigation bar. Enter your email address and we'll send you a one-time code. Once verified, you can see all your sign-ups across every organization — no password needed.

Check your spam or junk folder first — sometimes emails from new senders end up there. If you still don't see it, contact the organization that created the sign-up sheet, or reach out to us using the contact info below.